- We only ship NZ wide
- Our products are packaged & shipped in compostable courier bags that are earth friendly, we also try to re-use packaging that we have received where possible
- We cannot take responsibility for lost or stolen mail once it has left our care.
- We are unable to ship to PO boxes & rural may take longer to arrive
- Orders will be dispatched within 72hrs of being placed.
- Depending on your location delivery can take up to 3-5 business days, there may be some delays due to the current global disruption caused by Covid-19
- If you have any issues upon receiving your parcel please contact us via our Contact US page or emailing firstname.lastname@example.org
- If you have any queries re product colours/sizes please contact us as we do not offer exchanges or refunds. We will do our best to send you any info/photos to help.
FLAT RATE $10 SHIPPING WITHIN NZ
Please note that our mail days are Monday, Wednesday & Friday. If you would like anything shipped overnight/express please email us to arrange a custom listing. An email will be sent to the email address provided with your tracking number once your order is dispatched.
If you are local to the Lakes District and would like to pick up your order please us the code PICKUP when checking out.
By purchasing on our website you are agreeing to be added to our automated mailing list where you may receive promotions, updates or the occasional blog post. We do not support the selling of email lists and will endeavour not to spam your inbox, please feel free to unsubscribe at any time.
RETURNS & REFUNDS